Recalls | Genesis Canada Owners

Genesis Canada is committed to your safety and security on the road. If you believe your model has been recalled, use the tool below to check on its status. Please note that safety recalls issued prior to 1994 are not included in this look-up tool. Recall information provided herein only applies to vehicles retailed in Canada. Please note that no Vehicle Identification Numbers include the following letters: “O”, “I” or “Q”. Please allow some time after your recall repair has been completed for the data specific to your vehicle to be updated. For recalls issued prior to 1994, please contact Genesis Canada via email at experience@genesis.ca or call the toll-free number: 1-866-999-9895 (French or English).

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Find out if your Model Has A Recall Notice

To see if your vehicle has any current recalls, please enter your VIN in the space below.

Results on this website were last updated on: [{LastRefreshDate}]

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Please Enter Your Vehicle Identification Number (VIN).*

Where can I find my VIN?

5NPD84AF8JH234567

Here's How To Find Your VIN

What is VIN?A VIN is a Vehicle Identification Number. It is a 17-character alphanumeric identifier or a manufacturer’s serial number. Each character in the VIN number has a significant meaning. Together, they create a number that provides information about the vehicle and its unique history.

Where is the VIN located?The VIN can be found on the VIN plate located on the driver's side of the dashboard just below the windshield (1). The VIN can also be found on the driver-side doorframe label (2), as well as on documents related to the vehicle's registration, title and insurance.

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Your Vehicle

VIN

Warranty Start Date

Your Vehicle Recalls

Incomplete Safety Recalls

Completed Safety Recalls

Status

Recall Date

Date Repaired

Recall Number

Transport/Environment and Climate Change Canada Number

Incomplete

Book Service Appointment

Complete

Downloadable Documents

Item

Check Another VIN

Recalls Status

Recall Issue Date

Recall details last updated on

TBD

How to Report a change in ownership/address

To report a change in ownership/address, please visit https://acquisition.genesis.ca/en/change-ownership

Change the ownership

How to report a potential safety concern

To report a potential safety concern, please contact Genesis Canada via email at experience@genesis.ca or call the toll-free number: 1-866-999-9895 (French or English).

The recall information provided here only applies to vehicles originally sold in Canada.

For vehicles originally sold in the USA, please visit: https://autoservice.genesismotorsusa.com/CampaignHome
For all other inquiries, please contact the Genesis Guest Experience at: experience@genesis.ca Or call toll-free: 1-866-999-9895 (French or English)

Please note there are no recalls for this vehicle.

Recall repairs are now available. Launch date: [Date]

Recall repairs are not yet available. Expected availability: [Date].</br>Please check back later for updates

Please note there are no recalls for this vehicle.

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